The team at Hardin Valley Animal Hospital is comprised of highly trained and experienced animal health professionals who have a genuine love for working with pets. Our staff treats every patient with the highest quality of medical care as well as a gentle touch.

Michelle Smallwood, DVM – Practice Owner

Dr. Michelle Smallwood

Michelle E. Smallwood, DVM has been in practice in the Knoxville area since 1996. She was the top graduate from the University of Tennessee College of Veterinary Medicine class of 1995. She is also an adjunct professor at UT College of Veterinary Medicine.

Dr. Smallwood is married to David and has two children. Her other family members include Dharma, a young Shepherd mix adopted from the local shelter and their newest addition to their furry family, a Great Pyrenees named Temperance. She enjoys horseback riding, music, aerobics, reading and spending time with her family.

David Smallwood, Practice Owner

Dr. David Smallwood

I am the dreamer of the bunch and I love the challenges of running a small business. I enjoy navigating the changing needs and expectations of our clients, building the best team of highly skilled and motivated staff possible and constantly challenging the status quo! I am a UT graduate in mechanical engineering, Navy submarine veteran, and a Y-12 employee on top of my Hardin Valley Animal Hospital duties. I love all sports and staying fit and if I am not sore or recovering from some workout, I have been slacking! I am happily married to my better 2/3rds, my wife and your favorite veterinarian, Dr. Smallwood. We have been married for over 30 years and we also have two wonderful daughters navigating the teenage years. We have one crazy Husky mix named Dharma and recently rescued a Great Pyrenees that my daughters named Temperance.

I want all of our clients to know that our mission at Hardin Valley Animal Hospital is to care for your pets as if they were a part of our family. We want to be your go to resource for all things related to your four legged family members. As always, we want to not only meet, but exceed your expectations.

Kristy Greene, DVM

Dr. Greene

Kristy Greene, DVM is a 2005 graduate of Auburn University so you will notice that she truly does bleed orange and blue!

She has 3 children, 3 dogs and 2 cats which keep her pretty busy. She loves helping people through her work with animals. Her motto is – Life is good, pets make it better:)

Melanie Falato, DVM

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Dr. Melanie Falato graduated from The Ohio State University in 2006. She recently moved to Knoxville from Raleigh, NC and is excited to meet you and your pets! It is her top priority to treat you and your pets like family. She enjoys complicated internal medicine cases and geriatric medicine but her passion is dentistry.

Dr. Melanie is married to Colin who is an Emergency manager and they have three children, Connor, Charlotte and Caroline. They also share their home with two cats and one dog. When she is not at work, she enjoys horseback riding, camping, and Zumba.

K. Marie McKinney, Practice Manager, LVMT

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Marie is our hospital’s Practice Manager and Licensed Technician. She has been with us since 2008 and is very compassionate about veterinary medicine and providing excellent patient and client care.  Marie is also certified as a Low Stress Handler. She enjoys teaching our staff ways to implement Fear Free and Low Stress handling techniques in every aspect of our hospital.

Karla Quinn, Client Care Manager


New to the veterinary field, Karla has been in the customer service industry as a manager for 30 years. She enjoys photography and spending time with her family. She also loves her animal family with six cats, two dogs and one snake.

Kristen Rowe, Nursing Staff Manager

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Kristen is a graduate from Purdue University, with a B.S. in Animal Science & Biology. Newer to Tennessee, Kristen moved here from Florida where she worked as a Surgical Nurse at a Veterinary Specialty Hospital. She has been working in the vet field for over 15 years, and has developed a strong passion for client education and patient care. In her free time, Kristen loves spending time with her husband, eating lots of sweets, and snuggling up with her four kitties and two greyhounds. She is a self-proclaimed Crazy Cat Lady and will gladly snuggle your fur-baby while it’s here at the hospital!

Betty Bell, LVMT

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Betty Bell is a full time Licensed Veterinary Technician, and member of the American Animal Hospital Association. Born and raised in Charleston, SC, and a graduate of Trident Technical College, Betty brings her experience to her new home here in Knoxville. Betty’s love for animals carries over at home with her boxer, Lucky; her two cats, Orachi and Lilith. Outside of taking care of animals, she spending time with her family and loves exploring nature in any way she can, from hiking and camping, canoeing,rock climbing, kayaking,and caving.

Cindy Bagwell, Pet Stylist

Cindy Bagwell

Cindy is our awesome 5 star Pet Stylist. She knows your pets are an important part of your family and treats them as her own while here for grooming. Cindy makes their grooming experience as soothing as a day at the spa with foot massages while the calming scent of lavender fills the air. She has been a professional groomer for over 8 years. Prior to joining our team, she managed a large grooming salon in Texas. Cindy and her husband have 5 children and 2 grandchildren. She has 2 Blue Heeler’s; Cornbread and Muffin and 2 Shih Tzu’s; Chewy and Pixel and one kitty named Holly.

Alex Boston, Veterinary Nurse


Alex is a UT Vet Student. She loves working with animals and people. We enjoy having her as part of our team at HVAH.

Courtney Summers, Veterinary Nurse

Courtney PattonCourtney Summers is an animal science student at the University of Tennessee. She has aspirations of attending UT’s Vet School and becoming a veterinarian. She loves working with animals and her passion lies with the Dachshund breed. She enjoys the outdoors, sports, and spending time with her family and Dachshund, Buster.

Morgan Ray, Veterinary Nurse

Morgan Ray

Morgan Ray is an Animal Science student at the University of Tennessee. Her goal to become a large and small animal veterinarian one day! She loves working with animals, and getting to know their owners too!

Casey Williamson, Veterinary Nurse

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Casey Williamson is currently attending Penn Foster to become a licensed technician. She has been training dogs since 2008 and is a licensed dog trainer who loves helping owners with behavioral issues with their pets. She has 2 children, as well as 2 Cocker Spaniels and a snake. She loves spending her days helping animals here at the clinic as well as outside of work.

Katie Marshall, Client Care Representative

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Katie was born and raised here in Knoxville and is a receptionist at HVAH. She loves to see all the animals that come to our clinic. At home, she enjoys spending time with her standard poodle, Watson, playing various sports such as barn hunt, frisbee, and learning tricks.