The team at Hardin Valley Animal Hospital is comprised of highly trained and experienced animal health professionals who have a genuine love for working with pets. Our staff treats every patient with the highest quality of medical care as well as a gentle touch.

Michelle Smallwood, DVM – Practice Owner

Dr. Michelle Smallwood

Michelle E. Smallwood, DVM has been in practice in the Knoxville area since 1996. She was the top graduate from the University of Tennessee College of Veterinary Medicine class of 1995. She is also an adjunct professor at UT College of Veterinary Medicine.

Dr. Smallwood is married to David and has two children. Her other family members include Dharma, a young Shepherd mix adopted from the local shelter and their newest addition to their furry family, a Great Pyrenees named Temperance. She enjoys horseback riding, music, aerobics, reading and spending time with her family.

David Smallwood, Practice Owner

Dr. David Smallwood

I am the dreamer of the bunch and I love the challenges of running a small business. I enjoy navigating the changing needs and expectations of our clients, building the best team of highly skilled and motivated staff possible and constantly challenging the status quo! I am a UT graduate in mechanical engineering, Navy submarine veteran, and a Y-12 employee on top of my Hardin Valley Animal Hospital duties. I love all sports and staying fit and if I am not sore or recovering from some workout, I have been slacking! I am happily married to my better 2/3rds, my wife and your favorite veterinarian, Dr. Smallwood. We have been married for over 30 years and we also have two wonderful daughters navigating the teenage years. We have one crazy Husky mix named Dharma and recently rescued a Great Pyrenees that my daughters named Temperance.

I want all of our clients to know that our mission at Hardin Valley Animal Hospital is to care for your pets as if they were a part of our family. We want to be your go to resource for all things related to your four legged family members. As always, we want to not only meet, but exceed your expectations.

Kristy Greene, DVM

Dr. Greene

Kristy Greene, DVM is a 2005 graduate of Auburn University so you will notice that she truly does bleed orange and blue!

She has 3 children, 3 dogs and 2 cats which keep her pretty busy. She loves helping people through her work with animals. Her motto is – Life is good, pets make it better:)

Taylor Martin, DVM

Passionate pet healer, crazy cat lady, daring downhill skier and snowboarder, ravenous reader, football fanatic (Go Pats!), mind over matter marathoner, lover of nature and the great outdoors, super saver couponer, Game of Thrones binge watcher, wine aficionado-because it’s good for you and “I’ll eat anything once” foodie.

When not working, I enjoy spending time with my husband and twin girls checking off the items above.

Our pet family members include several super heroes: Draxx the Rhodesian Ridgeback and 3 cats named Rocket, Batman and Nitara. As Sigmund Freud is quoted as saying, “Time spent with cats is never wasted.” I would like to get a bearded dragon and name it Star Lord to continue the Guardians of the Galaxy theme.

I have always been fascinated by medicine and I have worked in a veterinary medicine setting since 2005. I am a proud 2012 graduate of the University of Tennessee College of Veterinary Medicine. I love the variety offered by vet med and I enjoy working with both the animal patients and their human caregivers. Over the last few years I have gained additional training and expertise in the areas of feline medicine, ophthalmology and surgery. I strive to always learn and challenge myself and I look forward to gaining additional experience (and the wisdom that comes with it) all throughout my career.

Melanie Falato, DVM

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Dr. Melanie Falato graduated from The Ohio State University in 2006. She recently moved to Knoxville from Raleigh, NC and is excited to meet you and your pets! It is her top priority to treat you and your pets like family. She enjoys complicated internal medicine cases and geriatric medicine but her passion is dentistry.

Dr. Melanie is married to Colin who is an Emergency manager and they have three children, Connor, Charlotte and Caroline. They also share their home with two cats and one dog. When she is not at work, she enjoys horseback riding, camping, and Zumba.

Sara Virgil, DVM

Originally from Upstate New York, I attended North Carolina State University for veterinary school and practiced in the Raleigh area before moving to Knoxville. I enjoy interacting with pets and their families as well as the daily learning opportunities afforded (and necessary!) as a veterinarian. My special interests in veterinary medicine include Dermatology, Internal Medicine, Pain Management and Geriatric Medicine.

My husband Jordan and I live with our two mixed-breed dogs, Jazzy and Rocky, our cat Amelia, and our bearded dragon, Titina. In my free time, I play recreational soccer on several local teams. I also enjoy hiking and wildlife observation, and traveling to explore new areas both in Tennessee and abroad.

K. Marie McKinney, Practice Manager, LVMT

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Marie is our hospital’s Practice Manager and Licensed Technician. She has been with us since 2008 and is very compassionate about veterinary medicine and providing excellent patient and client care.  Marie is also certified as a Low Stress Handler. She enjoys teaching our staff ways to implement Fear Free and Low Stress handling techniques in every aspect of our hospital.

Karla Quinn, Client Care Manager


New to the veterinary field, Karla has been in the customer service industry as a manager for 30 years. She enjoys photography and spending time with her family. She also loves her animal family with six cats, two dogs and one snake.

Christopher Hasha, Technical Staff Coordinator

He has been a Veterinary Technician since 2001 with a focus on Emergency and Critical Care for the past 8 years. He previously managed Emergency and Critical Care departments at Animal Emergency and Specialty Center in Knoxville most recently, Nor-Cal Veterinary and Emergency Center and SAGE Centers for Animal Emergency and Critical Care prior to relocating to Knoxville from San Jose, California in 2016. He also spent his time at SAGE as a Surgical Nurse focusing on Orthopedics and Emergency Surgery. He has worked in feline specialty for 2+ years, worked for a feline rescue organization that housed 400+ cats on site and recently became a Fear Free Certified Professional. His current medical interests lie in Cat Behavior, Radiography and Anesthetic Monitoring.

He currently lives in Powell with his wife Nichole; who is the Director of Operations for Young-Williams Animal Center, his 10 year old daughter Zoe Belle, his 4 cats (Finn, Kylo Ren, Mr. Meeps and Tucker) and his 2 dogs (Harley and Nellie). In his spare time he enjoys spending his time with his family and animals, cooking, hiking and collecting vinyl records.

Betty Bell, LVMT

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Betty Bell is a full time Licensed Veterinary Technician, and member of the American Animal Hospital Association. Born and raised in Charleston, SC, and a graduate of Trident Technical College, Betty brings her experience to her new home here in Knoxville. Betty’s love for animals carries over at home with her boxer, Lucky; her two cats, Orachi and Lilith. Outside of taking care of animals, she spending time with her family and loves exploring nature in any way she can, from hiking and camping, canoeing,rock climbing, kayaking,and caving.

Cindy Bagwell, Pet Stylist

Cindy Bagwell

Cindy is our awesome 5 star Pet Stylist. She knows your pets are an important part of your family and treats them as her own while here for grooming. Cindy makes their grooming experience as soothing as a day at the spa with foot massages while the calming scent of lavender fills the air. She has been a professional groomer for over 8 years. Prior to joining our team, she managed a large grooming salon in Texas. Cindy and her husband have 5 children and 2 grandchildren. She has 2 Blue Heeler’s; Cornbread and Muffin and 2 Shih Tzu’s; Chewy and Pixel and one kitty named Holly.

Alex Boston, Veterinary Assistant


Alex is a UT Vet Student. She loves working with animals and people. We enjoy having her as part of our team at HVAH.

Katie Marshall, Client Care Representative

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Katie was born and raised here in Knoxville and is a receptionist at HVAH. She loves to see all the animals that come to our clinic. At home, she enjoys spending time with her standard poodle, Watson, playing various sports such as barn hunt, frisbee, and learning tricks.

Rachel Tannon, Client Care Representative

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Hi! I’m Rachel. I am currently in college while working for HVAH. My goal is to establish a senior dog sanctuary after getting my PhD in animal behavior and medicine. I’m a frequent animal foster parent! My foster babies have ranged from roosters to pigs to cats, you name it. I’ve always had dogs in my home and love getting to know new canines while working to make them the most comfortable and happy that they can be in my company. I am a huge advocate of fear free training and a cruelty free life style. My mission is to advocate a life for all animals that allows them the same respect that we have for one another. I look forward to building my knowledge in the animal world and hope to show your fur baby lots of love!